Email can be a time waster

by Captain Walker

Categories: Technology

Within the last 24 hours I received an  email from someone asking for some thing or the other. It caused a waste of my time. How?

1. I had to read it about 4 times in attempting to understand what was being asked.

2. In the end I did not understand.

3. I had to type out a clear response, seeking clarification.

4. The email returns hours later clarifying the situation – and I read it and finally understood.

Well yes, I know this is happening around the land between other people too. So what? It doesn’t mean I have to accept it, because other do!

I’ve often noticed that when people write their emails, it’s as though they’re talking to themselves. What does that mean? It means some or all of the following:

1. Poor use of English and broken language.

2. Many assumptions made.

3. Lack of clarity about what is being communicated or sought.

Oh for sure when they’re drafting their emails, they know what they’re talking about – but people it seems – seldom stop to think “Would the other people reading this email understand what I’m saying.” People seem to assume that because they understand what they write, that others will also understand. The latter assumption is actually bunkum!! No – not because you understand what you write means another will understand. You don’t need to be a super-genius to think about that. 

Doesn’t it make sense to spend a few seconds more reading your own email that you’re about to send, as if it was a total stranger reading it? Just to see if they’ll get the relevant issues in the email? Ohh..noooh – that’s too complicated innit?  Ooops I forgot that this is Eng-uh-land, where it’s okay to assume anything – and where if you pay too much attention to things you’re likely to be labelled as ‘OCD’, ‘pedantic’ or ‘arrogant’. People can tell you what to do, but you dare not tell people what to do.

Well stuff all that!! People sending emails need:

1. Write their emails properly.

2. Assist themselves by using grammar properly.

3. Assume bledy nothing!

4. Structure their written thoughts in a way that any person unfamiliar with the email can follow it (obvious exceptions excluded).

5. And demonstrate some consideration for other people’s time.


Other posts that may interest you...

The problem of knowledge

As this is in the domain of social media, I shall be overly cautious and convoluted at times, so as to head off my words being twisted out of shape by ‘bent minds’. First off, I am not saying that journals  are causing a problem! Next if I make what appears to be a general statement, ... Read more

Rip-off at a famous restaurant

Yesterday I went to a famous restaurant in my home town. It wasn’t very expensive – and in any case I chose to afford their prices. So, what’s the fuss this time – you’re probably wondering. That’s one wine glass with wine in it at extreme left (though you see two glasses – it’s a ... Read more

Destination known – planning with Google

This is my set-up (aka strategy) for planning for destinations when I travel by car (note I did not say train – but some of this I use if on the rare occasion I need to go by train). Use laptop for following (a few days or months before): Final destination – full address and ... Read more