Banned by Amazon (updated)

by Captain Walker

Categories: Rights and Freedoms, Business & Finance

The following email was sent to Amazon tonight.
==============

I got this message tonight on the Amazon.co.uk platform. (2022-09-01 around 23:00).

>>We apologize but Amazon has noticed some unusual reviewing activity on this account. As a result, all reviews submitted by this account have been removed and this account will no longer be able to contribute reviews and other content on Amazon. If you would like to learn more, please see our community guidelines. To contact us about this decision, please email reviews-help@amazon.co.uk.<<

The apology is rejected.

The action taken by Amazon is offensive and draconian. Why?
I have not been informed
1 – what is the unusual reviewing activity?
2 – If there was such unusual activity, precisely when it happened.
3 – what might have been so offensive that “all reviews submitted by this account” needed to be removed.

I demand –
1 – to be provided with all content that is found to have offended.
2 – to be given times when they were posted.
3 – to be provided with any IP addresses that may be on record, when they were posted.
4 – a full explanation of the proportionality of the decision from someone high in authority.

Vague, non-specific and broad brush responses will be taken as obfuscation and evasion of accountability.

There is no offensive language or conduct in this email.

[Signed with my full name and credentials]

==================

Ridiculous commentary

Stupid: Oh..haaha..hah ha.. That is so funny. Serves you right, for posting porn or other offensive content!!

CW: You work for Amazon?

Stupid: Eh? No.

CW: So how do you know that I posted porn or other offensive content?

Stupid: Cuz they said you did!

CW: So you believed what they said?

Stupid: Of course. I have no reason to doubt them. But you offend so many people that you must have done something dreadfully wrong!

CW: I see. Then by the same token, you are so monumentally stupid that your comments are of the same nature.

Stupid: That’s insulting.

CW: That’s the whole truth. If you feel insulted by the truth – tough! I have no reason to doubt myself.

Stupid: You just don’t like the truth.

CW: Utter garbage. The other truth is that you are marked for deletion.

Stupid: When?

CW: Coming soon  – and without notice.  Now get lost! Poof!

[collapse]

Updates to follow on this Amazon situation.

UPDATE 2022-09-02 08:38

I’m now un-banned from Amazon! See email received this morning.

===========

Hello,

Thank you for contacting us about your reviews. We apologize for any inconvenience this may have caused.

After reviewing the account once again, we have restored this account’s previously contributed reviews and the ability to contribute reviews, comments, customer questions and answers, and other content. It may take up to 24 hours for reviews to reappear.

Amazon Review Moderation team

============

The above is the full email (just in case). Obviously there is no explanation for there banning and no substance to the un-banning. When you have power, you can do as you like! Obfuscate as you please – innit!

The reading of posts on this blog is subject to the Terms & Conditions. Unpalatable truths and personal experiences may be told. Nothing posted on this blog is directed at any identified person. On occasions individuals are quoted anonymously. That does not mean that they have been identified to the world. Should any person or organisation reading this blog find something that makes them feel or know that they  are being referred to - any such perceived identification does not mean 'identified to the world'. ‘Stupid' is an impish figment of my imagination who occasionally is allowed to pop up – and does not represent any known individual or individuals. ‘Stupid'  carries the characteristics groups of people with 'social media mindsets'. The treatment of  'Stupid' is not representative of the way people are treated in real life. Adverse inferences made are dismissed in advance. 

While the publisher and author have used their best efforts in preparing posts on this blog, they make no representation or warranties with respect to the accuracy or completeness of the contents  and specifically disclaim any implied warranties or fitness for a particular purpose. Posts on this blog do not contain all information available on various topics. Posts contain opinion based on facts, experience and other concepts. Opinions expressed are not advice nor intent on persuading any individual or other legal entity to adopt the opinions.  Posts are not created to be specific to any individual’s or organisation’s situation or needs. All persons are instructed to obey relevant policies and procedures that may apply to them. Departure from such, is at readers' own risk. You should consult with a professional with fiduciary duty to you, when making decisions. The author and publisher shall have no liability or responsibility to any person or entity regarding any loss or damage incurred, or alleged to have been incurred, directly or indirectly, by the information contained on this blog or hyperlinked from this blog. 


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